Customer Story
Wio
Wio scaled from 0 to 29 senior engineers in 4 months with 50% long-term retention through uSoftware's transparent Build-Operate-Transfer model.
72%
Long-term retention rate of original engineering team members after 3+ years
Wio: Scaling Senior Engineering Capacity at Speed
Rapid growth is at the heart of every fintech success story, but too often, it's constrained by hiring bottlenecks, quality compromises, and high attrition rates. The right Build-Operate-Transfer partner can streamline team scaling, making it easier to source senior talent, maintain quality standards, and build for long-term retention without the usual friction. Finding the best partner isn't just about filling seats—it's about how well they match technical expertise with cultural fit. The right team should accelerate hiring timelines, ensure senior-level quality, and create stability even during aggressive growth phases.
By choosing the right B-O-T partner, companies can eliminate recruitment delays, scale development capacity rapidly, and build engineering teams that stay and grow with the business. The key is finding a partner that delivers both speed and quality while integrating seamlessly with your culture and processes.
What to look for in a rapid-scaling partner
Not all recruitment models are created equal. The best partnerships are designed to remove friction, not add to it. The right partner won't just provide developers—they will help create a more stable, senior-heavy, and genuinely integrated team. When evaluating your options, keep these key factors in mind:
Senior-level expertise – Engineers should have the experience and autonomy to drive complex projects independently.
Speed without compromise – Rapid scaling shouldn't mean sacrificing quality or cultural alignment.
True team integration – Developers should feel like genuine team members, not external contractors.
Long-term retention – Teams built to stay, ensuring institutional knowledge and continuity.
Complete transparency – Full visibility into costs, operations, and team performance at all times.
"Good scaling isn't about hiring faster—it's about hiring better and keeping them longer."

How Wio scaled their engineering team
A well-executed Build-Operate-Transfer engagement can be the difference between chaotic hiring and strategic capacity building. But finding the right partner is only part of the solution. Companies also need clear quality standards, cultural alignment, and a mindset shift toward ownership over outsourcing. Simply adding headcount won't drive productivity if the underlying challenges of retention and integration remain unaddressed.
To truly scale their development capabilities, Wio took a structured approach to evaluating their needs, selecting the right partner, and ensuring successful long-term integration. The goal wasn't just to add engineers—it was to create a system that maintains quality, reduces turnover, and builds sustainable capacity. Here's how they did it:
Defined their scaling requirements – Wio identified the need for senior engineers who could operate independently and contribute immediately without extensive onboarding.
Partnered for rapid deployment – uSoftware focused on recruiting senior-level talent and achieved aggressive timelines—twice adding up to 30 engineers within 4-month windows.
Prioritized cultural fit – Every hire was evaluated not just for technical skills but for alignment with Wio's values, working style, and long-term vision.
Built for retention – Through transparent operations and genuine team integration, engineers developed dedication and ownership rather than contractor mentality.
When the right B-O-T partner is in place, scaling becomes sustainable. Instead of struggling with recruitment bottlenecks, quality concerns, or constant turnover, companies can stay focused on what really matters—building innovative products with stable, committed teams.
Results:
29 senior engineers assigned within the first 4 months
50% retention rate as of February 2024—original team members still actively contributing
One direct transfer to Wio's payroll within the first year, demonstrating exceptional quality
Sustained development capacity with proven long-term team stability

